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Release date: Jan. 19, 2012

*** Press Release ***

The San Francisco Municipal Transportation Agency (SFMTA), which manages transportation in the City, including the Municipal Railway (Muni), today reminds customers of the continuation of targeted, robust improvements throughout the Muni system. These improvements will start Monday and focus on the 14 and 14L Mission routes, building on initiatives implemented earlier this fall on other routes and lines. The changes address customer feedback and incorporate Operator input along with rigorous data analysis. The Mission corridor on average sees nearly 65,000 boardings per day, making it one of the busiest corridors in the city.

“I've made providing quality access to public transit for all a top priority of my administration," said Mayor Edwin M. Lee. "This expansion of service will help improve the way our residents get around on Muni and is the type of improvement that we need to see more of in a Transit First city like San Francisco. I am pleased that we are providing this service for our customers and will continue to ensure that we improve the Muni system.”

“Since being elected into office one of my priorities has been to improve transit access in San Francisco, but particularly in my district, which has been chronically underserved by transit,” said Supervisor John Avalos. “To be a truly Transit First city requires that we provide better connectivity to all neighborhoods and transit hubs. I want to thank the SFMTA for moving forward with this important change.”

“Connecting one of our busiest bus lines to a high-use BART station just makes sense. It will create a new and important linkage between the two transit systems, making it easier to travel across the region,” said Edward D. Reiskin, SFMTA Director of Transportation. “I want to thank our staff and our partners at BART and SamTrans for making this additional service possible.”

14 Mission and 14L Mission Limited

In addition to better on-street supervision and maintenance on both the 14 Mission and 14L Mission Limited routes, the 14L Route will be extended during morning and afternoon peak commute hours one half-mile to the Daly City BART Station.

On a temporary basis the morning peak hour service will require the use of 14L Connector Muni buses, stopping at all regular 14L stops, between Mission and Lowell streets and the last island bus bay in the BART station transit center. Customers are directed to transfer from the 14L at Goethe Street for a direct connection. The evening peak service will use the 14L buses in service and the same BART station stop.

Based on a long standing inter-agency fare agreement between BART and the SFMTA, customers who are connecting from the Daly City BART Station to Muni’s 28 19th Avenue and 54 Felton routes are able to use a free round-trip transfer. This will be extended to the 14L Mission route as of Monday. The cost is shared between BART and the SFMTA. This transfer discount is available on a paper, two-part transfer ticket available in the Daly City BART paid area or on Clipper. The transfer will eventually transition solely to Clipper.

The policy decision to extend the 14L Mission Limited is based on the SFMTA’s continuing efforts to increase regional connectivity. During the month of November, the SFMTA audited the performance of the Mission routes and recommended the other service improvements to this corridor.

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