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Friday, October 14, 2011
1 South Van Ness Ave. 7th Floor
Union Square Conference Room

9:00 A.M.


Jerry Lee, Chairman
Cheryl Brinkman
Bruce Oka

Edward D. Reiskin

Roberta Boomer


1.  Call to Order

The meeting was called to order by Chairman Lee at 9:04 a.m.

2.  Roll Call


  • Cheryl Brinkman – absent with notification
  • Jerry Lee
  • Bruce Oka

3. Approval of Minutes

On motion to approve the minutes of the September 9, 2011: unanimously approved (Brinkman-absent).

4. Director’s Report

No public

Because the regular meeting date for the committee falls on a holiday, Chairman Lee requested that the November meeting be scheduled for the third Friday in November.

Chairman Lee requested a report on the recent audit by the Controller’s office regarding work orders be presented at the next committee meeting.

5. Public Comment


6. Presentation, discussion and possible action of upcoming SFMTA Board/Parking Authority Commission items. (No explanatory documents.)

  • Operations Scorecard 

John Haley, director, Transit Service, presented the report. 


Edward Mason made a recommendation regarding using the automatic voice announcements to train passengers.   He mentioned an article about “cloud computing” to process information rather than having individual islands of information within organizations.  The SFMTA has austere funding but can gradually move towards cloud computing to get real time information on maintenance failures.  He congratulated staff for the improvements on the two lines and looks forward to management actions for the J Church.

  • Overtime Report

Sonali Bose, director, Finance and Information Technology presented the report.

Chairman Lee requested additional information regarding overtime costs for various classifications including transit car cleaners, custodians, transit car cleaner supervisor, traffic signal electrician and parts storekeeper.

No public comment.

  • Analysis of Holiday Enforcement Policy

Sonali Bose, director, Finance and Information Technology presented the report.

Chairman Lee requested that the data be broken down by zone and by type of citation. 

No public comment.

  • Taxi Work Plan

Sonali Bose, director, Finance and Information Technology presented the report.

Chairman Lee asked for information regarding the SFMTA’s oversight of taxicab companies.

Chairman Lee requested a position paper on open taxi access. 


Barry Korengold, TAC vice chairman, stated that coming up with a new proposal is a very complicated thing.  It is possible the TAC won’t have a solution in two months.  With regards to a PC&N hearing, big cab companies haven’t really made the effort to improve dispatch service because they would have to have more cabs.  He has been yelling about the top light for years.  Customers can’t tell that the light is out.  There should be public discussion regarding state legislation, especially about the location of cameras. 

Mark Gruberg commented on centralized dispatch, which is the best way to improve efficiency.  Technology has advanced and it is a complimentary idea to open taxi access which would allow anyone with a cell phone or internet access to directly connect to taxi services.  A unified system would be a tremendous improvement in service. 

  • Update on Real Estate relocations

Sonali Bose, director, Finance and Information Technology presented the report.

No public comment.

  • Report on waybills and credit card fees

Sonali Bose, director, Finance and Information Technology presented the report.

Ms. Bose stated that the will present the results of the Nelson/Nygaard study to the Board on November 1.

Chairman Lee requested a report regarding the use of credit cards on taxis including the number of transactions.


Mark Gruberg stated that with regard to the credit card fee, there will only be anecdotal information.  The information from the vendor of the equipment is bogus.  They have said that tips to drivers increased from 6% to 16%.  People have been able to use credit cards in San Francisco for more than a decade.  The difference occurred when it became mandatory and when the burden of the cost shifted from the taxicab company to the driver.  This has had a bad effect on public service and many drivers are discouraging the use of credit cards.  Companies should be responsible for paying those fees and relieve driver of the burden.  He stated that with regards to electronic waybills, sending all of the information to the SFMTA was bad.  The proposed change that was put to the drivers was sound and well thought out and those ideas should be revived.  They strike the right balance.

Barry Korengold agreed with Mr. Gruberg about electronic waybills.  The proposal allayed driver concern and seemed like a good solution that protected privacy.  With regard to rear seat terminals, he questioned why drivers should pay for rear seat terminals when they won’t receive income from the advertising. 

7.  Presentation, discussion and possible action regarding the operation of the SFMTA Board of Directors/Parking Authority Commission. 

ADJOURN – The meeting adjourned at 11:05 a.m.

Submitted by:

Roberta Boomer
Board Secretary

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