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1.   Call to Order

Chairman Flynn called the meeting to order at 4:00 p.m.

2.   Roll Call


  • Shirley Breyer Black
  • Wil Din
  • H. Welton Flynn
  • Michael Kasolas
  • Cleopatra Vaughns


  • Mike Casey                    
  • James McCray, Jr.

3.    Announcement of prohibition of sound producing devices during the meeting.

Chairman Flynn announced that the ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at the meeting.   He advised that any person responsible for the ringing or use of a cell phone, pager, or other similar sound-producing electronic devices may be removed from the meeting.

4.   Approval of Minutes

On motion to approve the minutes of the September 2, 2003 Regular Meeting: unanimously approved (Casey, Kasolas, McCray-absent).

5.   Communications

The board secretary announced that Item 11, establishing parking validation programs and adjusting rates for certain garages, had been continued to a future meeting at the request of staff.

6.   Introduction of New or Old Business by Board Members


7. Director's Report (For discussion only)

     -Special Recognition Award  

    -2003 DPT Employee and Muni Employee and Rider surveys

    -Ongoing Activities


Michael Burns introduced Barry Chown as the recipient of the September Special Recognition Award.   Marge Savo, a rider on 39 Coit line wrote to Muni about him, calling him a class act, articulate, courteous, and helpful to tourists and seniors. Mr. Chown has been with Muni since 1999, and has received many commendations.   In one month alone he received 5 separate commendations.   Mr. Chown is honored and surprised to receive the award.   Chairman Flynn expressed his appreciation on behalf of the board, adding that he should be training others.

The CPUC Rail Safety Audit, required by the FTA has been released.   The CPUC made 15 recommendations, mostly minor, with Muni having completed 10 already.   They have developed corrective actions on the remaining 5.   This audit was a substantial improvement over last audit and is a tribute all employees.

It was a busy weekend for Muni and DPT with baseball games on both days and a bike race on Sunday.   Over 135 PCO's worked on Sunday.   There were no major incidents.   Also on Sunday, the Secretary of Transportation presented a check to Muni for the building of Islais Creek.

DPT staff is testing nine traffic calming circles on Page street and two on Waller, hoping these measures will improve air quality by reducing "stop and go" traffic. The Bay Area Air Quality Management District has funded these temporary stops.   Residents who live nearby will receive ballots so they can choose to keep them or not.   DPT is still evaluating program and will return to the board with the trial results and the vote of neighborhood..

David Binder presented the Muni Employee and Rider Surveys.     Employee job satisfaction is slightly down from last year but given the economic downturn and the city's budget difficulties, 79% is a good number.   Overall the results are similar to previous years' surveys.   96% of the employees value their job and 66% feel they have a good relationship with their supervisor and feel appreciated.

Over 400 residents were interviewed in english, spanish, or cantonese.   The results are startling in a positive way, showing two straight years of strong improvement in rider satisfaction.   People are noticing improvements in vehicles and unlike past surveys, didn't offer other improvements that Muni could make.    Only 8% said service was poor.   Two out of every three riders are happy with Muni's current service.   

Mr. Binder noted that this strong increase in satisfaction is contrary to trends at other transit properties.   In general there is less public confidence in public services so seeing an increase in satisfaction is somewhat rare.   

Gerry Norman, Deputy Director, Department of Parking and Traffic, presented the first DPT employee survey.   He is pleased that 28% of all full-time employees responded with 85% of the respondents saying they are proud of the work they are doing.   63% are satisfied with their jobs.   Based on the survey they have set some realistic goals to improve communications within the department.   They will be conducting the survey on an annual basis.

8. Citizen's Advisory Council Report

Daniel Murphy, Chairman, CAC, stated that the Council had reconsidered their recommendation about double-deck buses based on MAAC's advice and concerns about accessibility.   Cable car staff should be trained to direct people to substitute buses when the cable cars are down because tourists aren't clear about where to go.    The CAC recommends that the transfer policy for cable cars be revisited.  

Peter Straus commented that Muni remains interested in double deck buses as a possibility in San Francisco because they use less street space than an articulated trolley. Muni is keeping the door open for the possibility of double deck buses and won't preclude that possibility in the design for Islais Creek.

9.   Public Comment

Barry Taranto agrees with Mr. Norman about the need to revamp 1380 Howard St.   He thinks that any sting operation against scrip violators should include the people who are selling it.   He called attention to the need for enforcement of a white zone at the Omni Hotel and to illegal cars parked in Plum Alley.  

Roger Bazeley commended employees for helping to improve school safety.   He stated that cable car uniforms aren't visible at night and there needs to be more signals to stop tourists from stepping blindly into traffic.   He added that more ladder crosswalks are needed around schools and there is a safety issue at the 5 th and Mission garage.  



10.   All matters listed hereunder constitute a Consent Calendar, are considered to be routine by the Municipal Transportation Agency Board, and will be acted upon by a single vote of the Board.   There will be no separate discussion of these items unless a member of the Board or the public so requests, in which event the matter shall be removed from the Consent Calendar and considered as a separate item.

(10.1) Requesting the Controller to allot funds and to draw warrants against such funds as are or will be available in payment of the following claims against the MTA:

  1. Bella Rubin, Unlitigated Claim #0304229, filed on 6/23/03 for $6,800
  2. Patricia Lavalier, Superior Ct. #402991, filed on 12/31/01 for $9,000
  3. Mercedes Quiteno, Unlitigated Claim #0300487, filed on 8/7/02 for $13,000
  4. Corinne Whetstone, Superior Ct. #CGC02411907, filed on 12/14/01 for $20,000
  5. Maria Medina, Superior Ct. #318677, filed on 2/6/02 for $24,386
  6. Terry Quinn/Sean McClendon, Superior Ct. #318060, filed on 1/12/00 for $27,100
  7. Yuh Lian Wei, Superior Ct. #403495, filed on 1/16/02 for $30,000
  8. Kevin Partee, Superior Ct. #400161, filed on 1/8/03 for $50,000
  9. Ted Berlin, Superior Ct. 406119, filed on 3/28/02 for $65,000


(10.2) Authorizing the Director to apply for, accept, and expend $4,663,431 of Bridge Toll Net Revenues for Muni's Cable Car Vehicle Renovation, Rail Replacement, Overhead Rehabilitation and Motor Coach Replacement projects.   (Explanatory documents include a staff report and resolution.) (MUNI)


(10.3) Authorizing the Director to execute Modification No. 3 to the contract with LabOne Inc., for laboratory drug testing services, to increase the contract by $6,000 for a total contract amount not to exceed $97,000, and to extend the term of the contract through November 30, 2003.    (Explanatory documents include a staff report, resolution and contract modification.) (MUNI)


No public comment.

On motion to approve the Consent Calendar:

ADOPTED:   AYES - Black, Din, Flynn, Kasolas and Vaughns

                        ABSENT - Casey and McCray




11. Approve the implementation of validation programs and garage rate adjustments at the Fifth and Mission, 16 th and Hoff, North Beach, Vallejo Street, Portsmouth Square, St. Mary's Square and Japan Center Garages. (Explanatory documents include a staff report, resolution and proposed rate changes.)

This item was removed from the agenda and continued to the next meeting at the request of staff.

No public comment.

12. Approving the management agreement with DAJA, Inc. for the management of the Moscone Center Garage. (Explanatory documents include a staff report, resolution and contract.)


No public comment.

On motion to approve:

ADOPTED:   AYES - Black, Din, Flynn, Kasolas and Vaughns

                        ABSENT - Casey and McCray

13. Authorizing the Uptown Parking Corporation to expend funds in an amount not to exceed $400,000, from the Sutter-Stockton capital account for the partial payment of the renovation of the Union Square Plaza and Garage for fiscal year 2003-2004. (Explanatory documents include a staff report and resolution.)


No public comment.

On motion to approve:

ADOPTED:   AYES - Black, Din, Flynn, Kasolas and Vaughns

                        ABSENT - Casey and McCray


14. Approving the proposed garage rate adjustments to the Performing Arts and Polk-Bush Garages. (Explanatory documents include a staff report, resolution and proposed rate changes.)


No public comment.

On motion to approve:

ADOPTED:   AYES - Black, Din, Flynn, Kasolas and Vaughns

                        ABSENT - Casey and McCray


15. Adopting the FY2004-FY2023 Short Range Transit Plan.   (Explanatory documents include a staff report, resolution, plan and summary of changes.)


No public comment.

On motion to approve:

ADOPTED:   AYES - Black, Din, Flynn, Kasolas and Vaughns

                         ABSENT - Casey and McCray

16. Authorizing the Director to award a three-year contract to Michael K. Leary, P.T., Inc for Back Strengthening and Wellness Services for an amount not to exceed $250,000 per year.   (Explanatory documents include a staff report, resolution and contract.)


No public comment.

On motion to approve:

ADOPTED:   AYES - Black, Din, Flynn, Kasolas and Vaughns

                        ABSENT - Casey and McCray

ADJOURN - The meeting was adjourned at 5:08 p.m.

A tape of the meeting is on file in the office of the Secretary to the Municipal Transportation Agency Board of Directors.

Roberta Boomer

Board Secretary

The Ethics Commission of the City and County of San Francisco has asked us to remind individuals and entities that influence or attempt to influence local legislative or administrative action may be required by the San Francisco Lobbyist Ordinance [ S.F. Campaign and Governmental Conduct Code section 2.100 et seq. ] to register and report lobbying activity.   For more information about the Lobbyist Ordinance, please contact the Ethics Commission at 415-581-2300; fax: 415-581-2317; 30 Van Ness Ave., Suite 3900, SF, CA 94102-6027 or the web site:



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