Paratransit Coordinating Council (PCC) > January 23, 2008, Minutes
PCC Executive Committee Meeting
January 23, 2008
711 Eddy Street, San Francisco
PCC Executive Committee Members Present: Stu Smith (Chair); Jeanne Lynch (Vice Chair); Cheryl Damico; Bruce Oka; Genya Ehrlich; Gilda Chico; Melecio Torres; Griff Humphrey; Byron Yan; Ruth Lawner; Olivia Santiago; Claudia Grubler; Scott Blum; Erma Brim; Pam Martinez; Betsy Eddy; Erica Hamilton; Abby Lamb; Cynthia Petersen; John Lazar; Patricia Lovelock; Yetta Miller; Jacy Cohen; Paul Gillespie; Matthew Yamashita; Ruach Graffis
PCC Executive Committee Members Excused: Laurie Graham (Secretary); Dee Ann Hendrix
Guests: Semyon Portnoy, Medsam; John Murphy, MV Transportation; Annie McMillian Young; Wannee Ratanasanguan; Troy Barnes, Mobility Plus Transportation
Paratransit Broker: Marc Soto; Kevin McNay
Muni: Britt Tanner; Annette Williams; Kate Toran
Read and Approve Agenda
Stu Smith called the meeting to order at 10:40 am. Jeanne Lynch read the agenda. Betsy Eddy suggested that an agenda item regarding potential cuts in the Department of Aging and Adult Services budget be added. Stu also suggested amending the agenda to move the Transit Effectiveness Project (TEP) item sooner on the agenda. The agenda was motioned/seconded/passed as amended.
Approve minutes of December 12, 2007 meeting
The minutes were M/S/P as presented.
Comments from the Chair:
Stu Smith stated that 2007 was a great year and that the PCC will face budget challenges in the new year. Stu added that the PCC will continue its proactive approach, and because the PCC has such a strong coalition with the taxi industry, the van providers, the Broker and Muni, that it will continue to have an important voice. Stu congratulated Bruce Oka, who has been nominated to service as a director on the Municipal Transportation Agency Board. Bruce has been committed for a long time to improving the transportation options for seniors and persons with disabilities, and he will be an asset to the MTA board.
Transit Effectiveness Project (TEP) Presentation
Annette Williams introduced Britt Tanner, the SFMTA staff person that is heading up the TEP. Britt stated that the SFMTA has been engaged in a comprehensive review of all Muni stops and routes. Britt explained that the TEP is a partnership between Muni and the Controller’s office to look at Muni’s overall performance. Two of the main goals of the TEP are to make Muni faster and more reliable. TEP has developed the draft framework of a 5-7 year plan, which will be presented to the SFMTA board next week. Then five workshops will be held in March. The plan will take 12-18 months to implement and will include community outreach and environmental review. The plan can be reviewed at sftep.com and comments about the plan can be emailed to email@example.com.
PCC comments: (These are based on shorthand notes taken by Britt Tanner. These are not verbatim; rather they are intended to summarize the main points of speakers’ comments.)
· Go out to the communities to talk to people. For example, Jewish Community Center, this senior center.
· N-Judah safety – consider wider mirrors to avoid people being dragged
· Operators – I heard that there is no financial penalty if people call in sick. Work with the union on this.
· Senior population is increasing – need more public education of how to respect seniors and people with disabilities, e.g. to give up the reserved seats.
· Jitneys – buses don’t even fit in the lanes on Mission Street. Some buses are packed, some are empty. Use smaller equipment, especially on the hills. Have buses come more frequently (since smaller equipment would have less capacity)
· Whenever routes changes, things get worse for people with disabilities. Drivers don’t know that people have hidden disabilities. Some young people don’t look like they have a disability, but they do.
· Cynthia of Golden Gate – question: Will you update your schedules?
· Double Decker bus – unequal access to the view on the 2nd deck.
· Love Muni, Love Nextbus, hybrid bus is a step in the right direction. Need more far side bus stops; will work better (e.g. Fillmore). SOMA’s service is poor. Howard, Folsom, Harrison, Brannan all have more people. Use small buses in neighborhoods. Important to weave transit between neighborhoods, not just go in straight lines.
· Buses don’t stop near the curb; make it impossible for wheelchairs to get in. Also, drivers let able-bodied people board first, so there is no room for a wheelchair. Drivers should let the wheelchair on first.
· Bus shelter seats need to be better designed. They’re cold, slippery, and difficult to sit in.
· Sounds like a great plan, but implementation will be hard.
· Fare evasion – people evade fares by getting in the back door. Muni should have a driver and a conductor (to collect fares) on every bus, like in the Philippines.
· Emphasize maintenance, especially accessible equipment. Drivers tell riders that the lift is broken.
· Don’t want bikers on the sidewalk; they scare me.
· Look at escalator maintenance downtown.
· Overhead electric buses don’t come to the curb, e.g. Fillmore
· Drivers don’t like to pick up passengers with disabilities. They think it will delay them and they will have less break time. Drivers need more time; they shouldn’t be penalized if they’re delayed. Their break shouldn’t be shortened if they finish late.
· There are some nice drivers that know the names of riders and where they live and what stop they use. Example on Geary Street with a lost rider.
Department of Aging and Adult Services (DAAS) Budget
Betsy Eddy reported that DAAS is looking at cutting funds that had been earmarked for the taxi scrip program. DAAS added $300,000 for scrip in the FY07-08 budget. It is likely that DAAS will cut $110,000 this year due to the budget situation. This topic will be considered at the February 6, 2008 Commission meeting, which will be held at 9:30 am City Hall, room 421.
John Lazar stated that the paratransit program may want to look at raising the cost of the scrip from $4.00 per book to $6.00 per book and use the extra money to provide more rides.
Stu stated that we will all have to face cutbacks due to the recession and inflation, and that the PCC will need to compromise and be the voice of collaboration.
PCC Officer Elections
Both Cheryl Damico and Jeanne Lynch were nominated from the floor for PCC Chair. Each said a few words about their experience and why they want to be chair. The vote was held, and Cheryl Damico was voted in as the new PCC Chair. Jeanne Lynch was then voted in as PCC Vice Chair, and Stu Smith was voted in as PCC Secretary. Both Jeanne and Stu were voted in by acclimation. Michael Kwok was voted in by acclimation for PC&O Chair Coordinator.
PCC Vacancy Elections
There were no individuals in attendance to run for the vacant seats, so the elections were carried over to the February 27, 2008 meeting.
Report from the December 19, 2007, PC&O SF Access meeting
Ruth Lawner read the following report:
Report from the January 2, 2008 PC&O Group Van Meeting
Erica Hamilton provided the following report:
The PC&O Group Van Subcommittee met on January 2, 2008. Erica Hamilton was elected the Group Van Vice Chair.
Report from the Taxi Advisory Committee
Pat Lovelock provided the following report:
After Pat provided the report, Paul Gillespie stated that the Taxi Commission takes the recommendations of the PCC very seriously. Applicants that were not fully able to demonstrate a proper wheelchair securement have been asked by the Taxi Commission to be re-trained before they can receive their medallions.
Paratransit Broker Report
Marc Soto reported that the Broker is working with the SFMTA on the van procurement. The Broker is also working with Mobility Plus Transportation (MPT) to ensure that they are properly conducting the preventive maintenance (PM) on the 20 City-owned vehicles currently in service in the MPT fleet. Overall, MPT’s maintenance has improved; they have new maintenance equipment, a candidate for the chief of maintenance position. The Broker will meet with the candidate for the maintenance position to give their in-put. The Broker is continuing to work with MPT on service quality issues. There are still some outstanding issues – such as dialysis service and weekend service that still need to be resolved.
The planning for the annual Paratransit Customer Satisfaction Survey will begin soon. Broker staff is reviewing the Riders’ Guides for any updates that may need to occur. The Broker is also working on developing an emergency plan.
Byron Yan stated that after Christmas the MPT “Where’s My Ride” line is not working very well. He is generally put on hold automatically for at least 15 minutes. Marc responded that the Broker is monitoring the phone reports and that he will follow up with MPT because the reports are not indicating long hold times.
The next PCC meeting will be held on Wednesday, February 27, 2008
10:30 am – 12:30 pm at 711 Eddy Street.
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