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Release date: 7/30/10

*** Press Release ***

The San Francisco Municipal Transportation Agency (SFMTA), which oversees the Municipal Railway (Muni), advises Muni customers about its ongoing Muni Metro faregate improvement project – “Making way for a better way to pay.” The faregates will help customers access the subway more quickly. Over the course of the next three months, the SFMTA will finish replacing all of the existing faregates, emergency and swing gates, as well as installing new ticket vending machines at all Muni Metro stations. Preliminary work has already been completed at the Embarcadero, Montgomery, Powell Street, Civic Center, Van Ness, Church Street and Castro stations. Construction will take place at West Portal Station in the westbound direction only starting Monday, August 2 and last through Wednesday, August 4.

During construction, the set of faregates will have one faregate open. Please be aware of the potential for construction detours during construction. An accessible path of travel to access the Station Agent booths will be maintained by our construction contractors, and wayfinding signs will be posted directing customers along the route from the construction site to the booth/gate on the other end of the concourse. If you have specific questions about the construction or new faregates and equipment, please e-mail

Customers are reminded to keep their valid passes or transfers as proof-of-payment. Cash-paying customers please note that transfers are free and valid for 90 minutes. The fine for not having proof-of-payment is $75.

telephone311 Free language assistance / 免費語言協助 / Ayuda gratuita con el idioma / Бесплатная помощь переводчиков / Trợ giúp Thông dịch Miễn phí / Assistance linguistique gratuite / 無料の言語支援 / 무료 언어 지원 / Libreng tulong para sa wikang Tagalog / คว“มช่วยเหลือท“งภ“ษ“โดยไม่เส’ยค่าใช้จ่าย


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