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City and County of San Francisco
Municipal Transportation Agency
Citizens’ Advisory Council (SFMTA CAC)

Regular Meeting

Thursday, December 6, 2007, at 5:30 p.m.
1 South Van Ness Avenue, Conference Room 3074
San Francisco, California

1. Call to Order / Roll Call
Chairman Murphy called the meeting to order at 5:35 p.m.

SFMTA CAC members present at Roll Call: Daniel Murphy (Chair), Steve Ferrario (Vice Chair), Art Cimento, Joan Downey, Griffith Humphrey, Bruce Oka, Greg Riessen, Norman Rolfe, Daniel Weaver and Jamison Wieser.

SFMTA CAC members present, but absent at Roll Call: Mary Burns arrived at 5:37 p.m.

SFMTA CAC absent: Emily Drennen, Cesar Perez and Dorris Vincent (with notification).

SFMTA staff: Caroline Celaya (CAC Liaison), Kenneth McDonald (Chief of Operations), Julie Kirschbaum (Transportation Planning & Development), Peter Straus (Planning) and Debra Reed (CAC Secretary).

2. Adopt minutes of November 1, 2007:

Motion to adopt minutes: unanimously approved. Murphy, Ferrario, Cimento, Downey, Humphrey, Oka, Riessen, Rolfe, Weaver and Wieser – except Drenen, Perez and Vincent with notification

3. Public Comment concerning any issue within the jurisdiction of the Council and not noted on the agenda: None

4. Report of the Chair: Daniel Murphy

Chairman Murphy reported that Proposition A will affect the FY07 – FY08 budget cycle.

He also announced that the January 3, 2008 CAC meeting will be rescheduled.

5. Staff Report (Discussion) Caroline Celaya
Ms. Celaya reviewed the SFMTA staff report for November 2007.

Questions and Comments

Chairman Murphy said that according to the San Francisco Charter when the Taxi Commission is merged with the SFMTA, the CAC will continue to serve as the sole Citizens’ Advisory Council to the SFMTA.

Bruce Oka asked who from the Taxi industry would serve on the Taxi transition team.

Dan Weaver asked about the process for removing cars blocking transit.

From the Information Request letter dated December 6, 2007, Joan Downey requested further clarification regarding how long of a delay would be considered as significant.

6. Operations – 85% On Time Performance: (Discussion/Action) Ken McDonald and Julie Kirschbaum

Mr. McDonald provided a baseline review of Muni operations.

Questions and Comments

Jamison Wieser asked what revisions were made in the pre-maintenance program. Mr. McDonald said that maintenance is now focused on the specific needs of each vehicle.

Art Cimento asked about new strategies to achieve the performance goal. Mr. McDonald said that he is looking into installing fare machines to reduce dwell time. Chairman Murphy added that the Transit Effectiveness Project is looking into fixes for “bottlenecks”.

Dan Weaver asked if the SFMTA will be hiring drivers given the recent announcement of citywide cuts and hiring freezes. Mr. McDonald said that there are no hiring freezes for drivers and mechanics; but the Agency is not exempt from cuts in staffing levels.

7. Committee Reports:

8. Recommendation from a CAC Committee: (Discussion/Action)
Operations and Customer Service Committee (OCSC)

Motion 071119.02 The SFMTA CAC recommends that the SFMTA adopt all the Nelson/Nygaard recommendations for Measures for Muni in the Proposition E Municipal Transportation Agency Quality Review Audit for 2005/2006.

The motion passed unanimously. (Drennen, Perez and Vincent – Absent)

9. Recommendation from a CAC Committee (Discussion/Action)
Operations and Customer Service Committee (OCSC)

Motion 071119.03 Because the SFMTA CAC supports system wide all-door boarding, and believes that its essential that the all door boarding program be a success, the SFMTA CAC recommends that before an all-door pilot program begins that the SFMTA look at past studies, and other transit systems that used a Proof Of Payment system.

Julie Kirschbaum said that the recent increase in inspectors would compliment the All Door (AD) pilot. Expected benefits of the pilot would include, speeding up boarding, better passenger distribution throughout vehicles, minimized dwell time and reduced fare evasion.

Steve Ferrario said that there was a different AD pilot five years prior using signs posted on back doors instead of deploying fare inspectors. He felt that the Agency should research Proof of Payment (POP) studies by other cities.

Joan Downey expressed concern that since POP is still not used system-wide that passengers will be confused by conflicting backdoor procedures.

Ms. Downey asked that AD pilots from other cities be considered before proceeding. Ms. Kirschbaum said other AD pilots were being researched.

Mr. Ferrario asked about the duration of the pilot. Ms. Kirschbaum said that the pilot is expected to be a six to nine month test contingent on adjustments based on AD pilot data and the FY09 budget.

Norman Rolfe asked what will be done with the data from auto counters. Ms. Kirschbaum said that the data will be used to quantify benefits.

Jamison Wieser suggested including before-boarding payment in the study. Ms. Kirschbaum said that it is too late to include before-boarding payment in the FY09 budget, but it could be considered in a subsequent phase. Chairman Murphy added that the CAC passed a recommendation to reduce and simplify the number of fare instruments.

Mr. Wieser asked how many lines would be tested. Ms. Kirschbaum said that the pilot is being considered for two lines.

The motion passed unanimously. (Drennen, Perez and Vincent – Absent)

10. Council Members’ Questions and Comments: (Discussion)

Jamison Wieser said that fare inspectors patrol only in the Metro subway. Joan Downey said that she will have a discussion regarding POP expansion at a future OCSC meeting.

11. Agenda Planning for the Next Regular Meeting Tentatively Scheduled:

Next regular meeting for January 3, 2008 will be rescheduled

• Transit Effectiveness Project Service Proposal

12. Adjournment: The meeting was adjourned at 8:14 p.m.

Respectfully submitted by:
Debra J. Reed
SFMTA CAC - Secretary

Accessible meeting policy – One South Van Ness Avenue

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