Skip to content.

City and County of San Francisco
Municipal Transportation Agency
Citizens’ Advisory Council (SFMTA CAC)

Operations and Customer Service Committee (OCSC)

Regular Meeting Minutes

Monday, April 21, 2008 at 3:00 p.m.
1 South Van Ness Avenue, Conference Room 3075
San Francisco, California

1. Call to Order / Roll Call
Chairman Downey called the meeting to order at 3:00 p.m.

OCSC Members present at Roll Call: Mary Burns, Joan Downey and Daniel Murphy.

OCSC Members present, but absent at Roll Call: Norman Rolfe arrived at 3:03 p.m.

SFMTA CAC Members, not on this committee, but also present: Ruth Wheeler

2. Adopt Minutes of March 17, 2008:

On motion to adopt minutes: Approved, Ayes – Burns, Downey, and Murphy (Except Norman Rolf arrived at 3:03 p.m.)

3. Public Comment concerning any issue within the jurisdiction of the Council and not noted on the agenda:


4. Report of the Chairman: Joan Downey

No report.

5. Graffiti abatement and car cleanliness (Discussion/Action) Jack Blanchfield and Brent Jones

Jack Blanchfield, Chief Mechanical Officer – Bus, and Brent Jones, Transit Car Cleaner Assistant Supervisor, gave an overview of transit vehicle cleaning arrangements and graffiti abatement.

OCSC collectively made the following motion:

WHEREAS the removal of graffiti and trash should be high priority as the SFMTA seeks to attract passengers to Muni and improve the customer experience,

THEREFORE BE IT RESOLVED That the SFMTA CAC recommends that the SFMTA investigate reinstating vehicle cleaning assistance from General Assistance Program workers and the Sheriff’s Work Alternative Program.

On motion to reinstate cleaning assistance from both the General Assistance Program and the Sheriff’s Work Alternative Program: Approved, Ayes – Burns, Downey, Murphy and Rolfe (Arrived at 3:03 p.m.)

6. Central Control towing service requests (Discussion/Action) David Banbury

David Banbury, Manager – Central Control, reviewed towing procedures.

7. Operations Update (Discussion/Action) John Byrd

Mr. Byrd gave an update on operations incidents and developments.

8. Sidewalk parking PSA video Feedback: (Discussion/Action) Jessie Lorenz from the Lighthouse for the Blind and Marie Holland

Jessie Lorenz was not available for this meeting. Marie Holland, DPT Director, agreed to attend the next Sidewalk Parking PSA video presentation.

9. Staff responses for Recommendations and Information Requests (Discussion/Action)

10. Committee Members’ Questions/Information Requests: (Discussion)

• Status Dan Murphy asked about the status on bomb resistant trash cans at metro platforms

• A protected turn for 19th Avenue and Sloat Boulevard (Mary Burns was referred to Ricardo Olea)

• Moving a stop located at 9th Avenue and Irving (Joan Downey was referred to Javad Mirabdal).

11. Schedule Upcoming Meeting and Agenda Items
Next regular meeting: May 19, 2008 Time: 3:00 p.m.
1 So Van Ness Avenue, 3rd floor (Conference Room 3075)

• Traffic Signals 4-Way Red Phase with increase Yellow

12. Adjournment: 5:04 p.m.

Respectfully submitted by:
Debra J. Reed
SFMTA CAC - Secretary

Accessible meeting policy – One South Van Ness Avenue

telephone311 Free language assistance / 免費語言協助 / Ayuda gratuita con el idioma / Бесплатная помощь переводчиков / Trợ giúp Thông dịch Miễn phí / Assistance linguistique gratuite / 無料の言語支援 / 무료 언어 지원 / Libreng tulong para sa wikang Tagalog / คว“มช่วยเหลือท“งภ“ษ“โดยไม่เส’ยค่าใช้จ่าย


©2000-2013 San Francisco Municipal Transportation Agency. All rights reserved.