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City and County of San Francisco
Municipal Transportation Agency
Citizens’ Advisory Council

Operations & Customer Service Committee (OCSC)

Regular Meeting

Thursday, February 22, 2007 at 3:00 p.m.
1 South Van Ness Avenue, Conference Room 3075
San Francisco, California

1. Call to Order / Roll Call (Agenda Item 1). The regular meeting of the Operations & Customer Service Committee (OCSC) was called to order at 3:05 p.m. on Thursday, February 22, 2007, with Joan Downey presiding as chair. A quorum was present including the following:

OCSC Members Present at Roll Call: Joan Downey (Chair), Daniel Murphy, and Norman Rolfe

OCSC Members absent: Mary Burns, and Sue Cauthen.

MTA CAC Members, not on this committee, but also present: None

MTA Staff (San Francisco Municipal Railway [Muni] and Department of Parking and Traffic [DPT]) Present: Debra Reed (MTA CAC Secretary), and Deborah W. Denison (MTA – IT Project Manager).

Community Representatives Present: Edward Mason.

2. Adopt Minutes of January 22, 2007:
January 2007 Minutes were adopted

3. Public Comment – Concerning any issue within the jurisdiction of the Committee and not noted on the agenda:

Comments from Edward Mason.

4. Report of the Chair: Joan Downey (OCSC Chair)

No report was presented

5. Service Standards: review Proposition E audit recommendations (Discussion/Action)

OCSC Discussion with staff participation from Deborah W. Denison.
No action taken by the OCSC.

6. Operations Update (Discussion/Action) Jim Kelly

Mr. Kelly was not available. Item will be continued at the next OCSC.
No action taken by the OCSC.

7. Sidewalk parking press release update (Discussion/Action) Sue Cauthen

Ms. Cauthen was not available for this item. Item will be continued.

8. Staff responses for Recommendations and Information Requests (Discussion/Action)

OCSC Discussion without staff participation.

No action taken by the OCSC.

9. 39 Coit Update (Discussion/Action) Sue Cauthen

Ms. Cauthen was not available for this item. Item will be continued.

10. Committee Members' Questions/Information Requests and Review of responses (Discussion)

OCSC Discussion

11. Schedule Upcoming Meetings and Agenda Items: (Discussion/Action)
The next meeting is tentatively scheduled for March 12, 2007 at 3:00 p.m.
1 So. Van Ness Avenue, 3rd Floor (Conference Room 3075)

12. Adjournment: 5:05 p.m.

Respectfully submitted by:
Debra J. Reed
MTA CAC Secretary

Accessible meeting policy – One South Van Ness Avenue

telephone311 Free language assistance / 免費語言協助 / Ayuda gratuita con el idioma / Бесплатная помощь переводчиков / Trợ giúp Thông dịch Miễn phí / Assistance linguistique gratuite / 無料の言語支援 / 무료 언어 지원 / Libreng tulong para sa wikang Tagalog / คว“มช่วยเหลือท“งภ“ษ“โดยไม่เส’ยค่าใช้จ่าย


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