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City and County of San Francisco
Municipal Transportation Agency
Citizens’ Advisory Council

Operations & Customer Service Committee (OCSC)

Regular Meeting Minutes

Monday, June 15, 2009 at 3:00 p.m.
1 South Van Ness Avenue, Conference Room 3075
San Francisco, California

1. Call to Order / Roll Call
Chairman Joan Downey called the meeting to order at 3:03 p.m. 

OCSC Members present at Roll Call:  Joan Downey and Norman Rolfe

OCSC Members absent:  Mary Burns and Daniel Murphy

SFMTA CAC Members, not on this committee, but also present:  Steve Ferrario and Ruth Wheeler.  In the absence of Daniel Murphy, Chairman Downey appointed Ms. Wheeler was selected as pro-tem for Mr. Murphy in order to achieve a quorum.

2. Adopt Minutes of May 18, 2009: 

On motion to adopt the minutes May 18, 2009: Adopted
Ayes – Downey, Rolfe and Wheeler
(Absent – Burns and Murphy)

3. Public Comment concerning any issue within the jurisdiction of the Council and not noted on the agenda: 


4. Report of the Chairman:  Joan Downey

Chairman Downey stated that parking at Coit Tower during weekends will be discontinued.  Steve Ferrario added that the 39-Coit line will include a stop at Pier 39.

Chairman Downey stated that on Tuesday, June 16th the Board of Supervisors will be voting to award an advertising contract to Titan Outdoor.  However, Titan is in default with several transit agencies.  She cited an e-mail that she had received which urged CAC members to contact Mayor Newsom and the Board of Supervisors regarding contracting with companies in default.

5. Carl and Cole Muni Park Security (Discussion/Action) Deputy Chief Antonio Parra

Deputy Chief Antonio Parra, director, Security and Enforcement, reported on measures to abate transient activity in the Carl and Cole Muni Park.  He stated that the San Francisco Police Department patrols the park several times a day.  Seat dividers were installed on park benches to discourage sleeping.  Staff is waiting for authorization from the Arts Commission to demolish or redesign the south wall structure in order to improve visibility.  Muni Operations’ Health and Safety Group and the Change Control Board have identified the area under the Americans with Disabilities Act ramp as a safe zone; therefore, solutions are being sought to prevent vagrants from using the zoned area for storage.  

6. Parking Control Officer Deployment and Enforcement (Discussion/Action) Joy Houlihan

Joy Houlihan, deputy director, Security and Enforcement, stated that staff initiated several pilot programs.  The Saturation Enforcement Squad was established to dispatch parking control officers to areas that are seldom patrolled, as well as to areas with parking complaints.  Cameras are being purchased to replace tire chalking with video technology.  Letters of outreach have been sent to churches to discuss alternative parking.  The disabled community is in favor of legislation to limit the duration of parking for handicap placard owners, in order to free up parking spaces.

7. Operations Update (Discussion/Action) Frank Alejandro

Frank Alejandro, senior operations manager, Muni Operations, was unable to attend. 

8. Committee Members’ Questions/Information Requests and review of responses: (Discussion/Action) 

Norman Rolfe requested a copy of a memo from Nathaniel Ford about the spacing of stops. 

9. Schedule Upcoming Meeting and Agenda Items
Next regular meeting: July 20, 2009 Time: 3:00 p.m.
1 So Van Ness Avenue, 3rd Floor (Conference Room 3075)

• The Proof of Payment Audit

• The process of coordinating DPT projects on properties owned by other city departments

10. Adjournment:  The meeting was adjourned at 4:52 p.m.

Respectfully submitted by:
Debra J. Reed
SFMTA CAC - Secretary

Accessible meeting policy – One South Van Ness Avenue

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