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SAN FRANCISCO
MUNICIPAL TRANSPORTATION AGENCY
CITIZENS’ ADVISORY COUNCIL

OPERATIONS AND CUSTOMER SERVICE COMMITTEE

NOTICE OF MEETING AND CALENDAR

Tuesday, November 13, 2012

1 South Van Ness Avenue, 6th Floor
Candlestick Conference Room, #6053

REGULAR MEETING
3:00 P.M.

COMMITTEE MEMBERS
Joan Downey, Chairman

Mark Ballew
Daniel Murphy

COUNCIL LIAISON
Roberta Boomer

COUNCIL SECRETARY
Yvette Torres


ORDER OF BUSINESS

Call to Order

3:00

Roll Call

3:01

Announcement of prohibition of sound producing devices during the meeting.

3:02

Approval of Minutes

  • May 8, 2012
  • July 10, 2012
  • September 11, 2012

3:03

Report of the Chairman (For discussion only)

3:10

Public Comment

Members of the public may address the Operations and Customer Service Committee on matters that are within the OCSC’s jurisdiction and are not on today's calendar.

3:15

REGULAR CALENDAR

Presentation, discussion and possible action regarding special event planning/coordination. (Lea Militello, Manager, Security, Investigations & Enforcement, Sustainable Streets)

3:30

Presentation, discussion and possible action regarding service standards. (Jason Lee, Performance Manager, Technology & Performance, Finance & Information Technology) 

3:50

Presentation, discussion and possible action regarding dogs on Muni. (John Haley, Director, Transit Services)

4:20

Committee Members' requests for information.  (For discussion only)

4:40

Schedule upcoming calendar items.  (For discussion only)
Next regular meeting:  Tuesday, January 8, 2013, at 3 p.m.
1 South Van Ness Avenue, 6th Floor, Conference Room #6053

4:50

ADJOURN

5:00

Accessible meeting policy – One South Van Ness Avenue

(ALT text)  311 Free language assistance / 免費語言協助 / Ayuda gratuita con el idioma / Бесплатная помощь переводчиков / Trợ giúp Thông dịch Miễn phí / Assistance linguistique gratuity / 無料の言語支援 / 무료 언어 지원 / Libreng tulong para sa wikang Tagalog / คว“มช่วยเหลือท“งภ“ษ“โดยไม่เส’ยค่าใช้จ่าย

For Muni route, schedule, fare and accessible services information anytime: Visit www.sfmta.com or contact 311

(ALT text)   311: 中文 / Español / Français / 日本語 / 한국어 / русский / tiếng Việt / Tagalog / ภ“ษ“ไทย

 

 

Accessible meeting policy – One South Van Ness Avenue

telephone311 Free language assistance / 免費語言協助 / Ayuda gratuita con el idioma / Бесплатная помощь переводчиков / Trợ giúp Thông dịch Miễn phí / Assistance linguistique gratuite / 無料の言語支援 / 무료 언어 지원 / Libreng tulong para sa wikang Tagalog / คว“มช่วยเหลือท“งภ“ษ“โดยไม่เส’ยค่าใช้จ่าย

 

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