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City and County of San Francisco Operations and Customer Service Committee Minutes Tuesday, July 13, 2010, at 3 p.m. 1. Call to Order 2. Roll Call OCSC Members present at Roll Call: Mary Burns, Joan Downey and Daniel Murphy OCSC Members present: None. SFMTA CAC Members, not on this committee, but also present: Steve Ferrario and Sue Vaughan 3. Announcement of prohibition of sound producing devices during the meeting. 4. Approval of Minutes On motion to approve the minutes of the June 21 meeting: Adopted 5. Public Comment: None. 6. Report of the Chair: (For discussion only) No report. 7. A tour of the Line Management Center, discussion and possible action. Jim Kelly, senior operations manager, Central Control, Transit Services, conducted a tour of the Line Management Center. He stated that a web-based line management interface of NextBus is used to monitor the transit system. From the Center, staff can control bus bunching and resequence light rail vehicles. However, communication with operators and street inspectors is done through the Central Control Center. No public comment. 8. Presentation, discussion and possible action regarding Metro Operations. Jim Kelly, senior operations manager, Central Control, Transit Services, stated that 53 vacant positions in Transit Services have been funded, including mechanics and staff for the Line Management Center. The focus of the Line Management Center is to monitor the transit system, identify gaps and communicate instructions to operators and inspectors, through the Central Control Center. Real-time transit information, including delays, is available to the public through 311 Customer Service and 511 Transit Service. No public comment. 9. Presentation, discussion and possible action regarding Pedestrian Pushbutton Signals. (Oliver Gajda) Oliver Gajda, manager, Bicycle Program, Sustainable Streets, stated that most of the pedestrian signals operate without pushbuttons. He gave an overview of three types of pedestrian pushbuttons, including the pushbutton without accessibility pedestrian signaling (APS), the pushbutton with APS and the pedestrian pushbutton and APS combination. Chairman Downey stated that placement of pushbuttons should be based on pedestrian and traffic volumes. Some current placements are unnecessary. No public comment. Chairman Downey moved the following recommendation: The SFMTA CAC recommends that the SFMTA actively seek to reduce the number of intersections at which pedestrians must press a button in order to activate a walk phase, except in locations where such elimination would significantly impede the speed of transit vehicles. The SFMTA CAC is not recommending a reduction in accessibility pedestrian signals, which are valuable to vision-impaired pedestrians, and is recommending only a reduction in the types of signals where a button press is necessary to activate a walk phase. No public comment. On motion regarding pedestrian pushbuttons: Adopted 10. Discussion and possible action to establish a regular day and time for meetings of the Operations and Customer Service Committee. Chairman Downey moved to establish the second Tuesday at 3 p.m. as the regular meeting day and time for the Operations and Customer Safety Committee meeting. No public comment. On motion to establish the second Tuesday at 3 p.m. as the regular meeting day and time for the OCSC: Adopted Ayes – Burns, Downey and Murphy 11. Committee Members' requests for information. (For discussion only) Chairman Downey made the following requests for information:
12. Schedule upcoming calendar items. (For discussion only) 13. ADJOURN: The meeting was adjourned at 4:54 p.m. Respectfully submitted by: |
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