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SAN FRANCISCO
MUNICIPAL TRANSPORTATION AGENCY
CITIZENS’ ADVISORY COUNCIL
OPERATIONS AND CUSTOMER SERVICE COMMITTEE
NOTICE OF MEETING AND CALENDAR
Tuesday, November 8, 2011
Room 3075
1 South Van Ness Avenue
REGULAR MEETING
3:00 P.M.
COMMITTEE MEMBERS
Joan Downey, Chairman
Mary Burns
Daniel Murphy
COUNCIL LIAISON
Roberta Boomer
COUNCIL SECRETARY
Yvette Torres
ORDER OF BUSINESS
| 1 |
Call to Order |
3:00 |
| 2 |
Roll Call |
3:01 |
| 3 |
Announcement of prohibition of sound producing devices during the meeting. |
3:02 |
| 4 |
Approval of Minutes
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3:03 |
| 5 |
Report of the Chairman (For discussion only)
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3:04 |
| 6 |
Public Comment
Members of the public may address the Operations and Customer Service Committee on matters that are within the Citizens’ Advisory Council's OCSC’s jurisdiction and are not on today's calendar.
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3:05 |
REGULAR CALENDAR
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| 7 |
Discussion regarding the Enforcement Division’s strategic goals and issues. (Commander Lea Militello, Safety, Training & Enforcement Division) |
3:10 |
| 8 |
Presentation, discussion and possible action regarding the Passenger Service Reporting (PSR) process and trends. (Mary Travis-Allen, Transit Division) |
3:40 |
| 9 |
Presentation, discussion and possible action regarding the bunching of trains. (John Haley, Transit Division) |
4:00 |
| 10 |
Presentation, discussion and possible action regarding daily operations report. (John Haley, Transit Division) |
4:20 |
| 11 |
Committee Members' requests for information. (For discussion only) |
4:40 |
| 12 |
Schedule upcoming calendar items. (For discussion only)
Next regular meeting: Tuesday, January 10, 2012, at 3 p.m.
1 South Van Ness Avenue, 3rd Floor, Conference Room 3075 |
4:55 |
ADJOURN |
5:00 |
Accessible meeting policy – One South Van Ness Avenue
Accessible meeting policy – One South Van Ness Avenue
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