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Minutes of the SFMTA

Muni Accessibility Advisory Committee

September 15, 2011

Call to order:

A monthly meeting of the SFMTA Muni Accessibility Advisory Committee was held at the SFMTA Headquarters in San Francisco, CA on September 15. The meeting convened at 1:10 p.m., Chair Elizabeth Dawson presiding and Roland Wong Secretary.

Members in attendance:

Les Clark (via phone), Elizabeth Dawson, Ed Evans, Jessica Ellis, Randall Glock, Miro Kielbus, Jeanne Lynch, Bruce Morgan, Vernon Smith, Roland Wong, Byron Yan, Kevin Lee, Joseph Flanagan, Marc Grossman, Roger Rose

Members not in attendance:

Barbara George*, Melvin Galloway, David Longa*, Jean Kempf*, Jan Copriviza*


SFMTA staff in attendance:

Matt West, Virginia Rathke, Annette Williams, Julie Rosenberg, Rumi Ueno

Public in attendance:


Approval of Minutes and Agenda:

Motion was made by Mr. Wong and seconded to approve the minutes of the August 18 meeting as amended to include the full date after the phrase, “Minutes of the SFMTA Muni Accessibility Advisory Committee”.

Motion carried

Motion was made by Mr. Evans and seconded to approve the agenda for the September 15th meeting.

Motion carried

Public Comment:

As no public was present, there was no public comment.

Overview of New Operator Contract and Discipline Process for ADA Related Complaints:

A presentation was made by Rumi Ueno, Manager, Labor Relations and Julie Rosenberg, Manager, SFMTA Hearing Section, on the new ADA complaint process as outlined in the new operator contract, which went into effect on July 1, 2011. A discussion followed in which both Ms. Ueno and Ms. Rosenberg clarified the new process and discussed various recommendations for improvement to the existing ADA hearing and discipline process.

Maria Williams, Manager, Passenger Services, was scheduled to present, but was unable to attend the meeting.

SFMTA Access Recognition Award:

Mr. Lee nominated a SFMTA Mechanic to receive this award in October if they can be identified.

Officer Report:

Ms. Dawson reported that Mr. Lee has been appointed to serve as the Vice Chair and fill out the remainder of former Vice Chair Woodall’s term.

Reading of Bylaws:

Mr. Lee requested that this item be tabled until the October 20th MAAC Meeting.

Unfinished Business:

Subcommittee Assignments – MAAC members were assigned to their requested subcommittees. The assignments are as follows:

Operations and Safety: Ed Evans, Marc Grossman, Roland Wong, Jean Kempf, Roger Rose, Byron Yan, Miro Kielbus, Bruce Morgan, Randall Glock, Jan Copriviza

Outreach: David Longa, Kevin Lee, Roland Wong, Jessica Ellis, Vernon Smith, Roger Rose, Joseph Flanagan

Rules: David Longa, Kevin Lee, Roland Wong, Jeanne Lynch, Randall Glock, Les Clark

New Business:

Mr. Evans requested that the MAAC receive a presentation from Operations staff on the recent proliferation of lengthy headways on Muni lines. In many cases, Mr. Evans has had to wait up to one hour between coaches.

Mr. Wong requested a presentation to the MAAC on plans for future Elevator improvements, and information on current maintenance programs and the communication of outages.

Mr. Kielbus sought clarification on the use of Clipper. When does one tag their card, and when do they not? Staff will follow up with Mr. Kielbus to answer this question.


On Friday, September 16 there will be a meeting of the Mayor’s Disability Council. The Meeting will be held in room 400 of San Francisco’s City Hall, from 1 to 3 p.m.

Mr. Kielbus requested that announcements of standing meetings added to the meeting materials mailing, which is distributed a week before the meeting.


Meeting adjourned at 2:50 p.m.

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