Participants:

PAG Members �      Win Din, SFMTA Board �      Bevan Dufty, SF Board of Supervisors �      Nathaniel P. Ford, Sr., SFMTA �      Ed Harrington, Controller�s Office �      Steve Heminger, MTC �      Kevin Hughes, Local 6 �      Glenda Lavigne, TWU Local 200 �      Irwin Lum, TWU Local 250A �      Peter Mezey, SFMTA Board �      Susan Mizner, Mayor�s Office on Disability �      Jose Luis M�scovich, SFCTA �      Daniel Murphy, SFMTA CAC �      Tom Radulovich, TEP CAC �      Leah Shahum, SFMTA Board �      Stuart Sunshine, Mayor�s Office

SFMTA Staff Julie Kirschbaum Judy Tam Britt Tanner Controller�s Office Staff Peg Stevenson

TEP Consultant Team Russ Chisholm, TMD

I. PROJECT UPDATE

TEP Program Manager Julie Kirschbaum provided an update on October public workshops and the status of service development framework brainstorming. The TEP is posting meeting information on vehicle display panels and informing operators. The tremendous amount of outreach for the workshops along with support from the Mayor�s Office of Neighborhood Services (MONS) and Supervisors enabled good geographic distribution. The TEP is planning to continue in-reach to the SFMTA employees once draft recommendations are available. We will use the November and December PAG meetings to reflect on the feedback received at the public workshops and to discuss the draft service development framework.

II. TEP SURVEY FOR SENIORS AND PEOPLE WITH DISABILITIES

TEP Associate Engineer Britt Tanner provided an overview of the TEP Survey for Seniors and People with Disabilities. This survey was a collaboration between the TEP team, Muni Accessible Services and the Mayor�s Office of Disability (MOD), and was designed to complement the TEP general survey by eliciting more detailed information about the transit use and needs of seniors and people with disabilities. Analysis of results showed that the number one issue reported by respondents was pass-ups due

to crowding. Better customer service, low fares, and the need for additional bus shelters with seating were also noted by respondents. Data gathered from the survey will inform the service development framework.

PAG Member Comments:

• A representative from MOD did an experiment and was passed up five times before she was able to get on the bus. Most of the buses were crowded but had room.
• There are safety issues with using ramps on islands, especially if the ramps are at an angle.
• The definition of reliability is very general.

III. SERVICE ASSESSMENT (PRESENTATION CONTINUED FROM SEPTEMBER)

Russ Chisholm continued the overview of the service assessment from September. The data allowed calculation of the operating ratio (revenue/cost) and intensity of ridership. Slow speed is shown to increase the cost and there are lines that are in need of extra service. Analysis reveals that there are no lines making a profit, and light rail is not running at the operating speed it should be.

Productivity per hour and the strength of major corridors are key issues to be addressed at the public workshops. Initial suggestions to improve service include strengthening weak lines, increasing the operating speed, stop adjustments, and increases/decreases in service as needed.

PAG Member Comments:

• $0.56 is the amount used as the average fare in calculations because of the low cost for fast passes and the ability to use them everywhere.
• It is important to show the public that there are other cities that have been successful with such service changes.
• The rail data is inflated and did not account for missed services during data collection. The team is revisiting this data set.
• Cuts should not be made based on ratios. Please analyze and review before changes.
• Data from other cities that have studies linking up public transportation and paratransit will be interesting.
• Consider tailored trip service routes that only run at certain times, like shuttles.

IV. NEXT STEPS

There was no public comment. The next PAG meeting is scheduled for Thursday, November 15, 2007 from 9am-11:00am in room 278 of City Hall.