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  • Date: effective Sept. 1, 2012

Buying a new Clipper® card?

On September 1, new Adult Clipper cards will cost $3. Clipper will waive this fee if you sign up for automatic reloading when you order a card online at clippercard.com.

This fee only applies to new Adult Clipper cards.

This information is provided by the Clipper program.

1. What changes are taking effect?

  • Beginning September 1st, Adult Clipper cards will cost $3.
  • There will no longer be a $5 minimum balance requirement when you first purchase your Clipper card at a retail location, online or at customer service locations. The $5 minimum balance will still be required when purchasing your card at a Muni Ticket Vending Machine in a Muni Metro station.

2. Why is the card fee being reinstated?

Clipper is a publicly sponsored program. This fee helps offset the actual cost of producing the card. Clipper wants to encourage people to keep and reuse their cards, not dispose of them. Clipper cards are easy to load with value and can be automatically reloaded.

3. Who is affected by this reinstatement?

The $3.00 fee applies only to new Adult card purchases.

4. Do I need to do anything if I already have a Clipper card?

No action is required and there is no retroactive charge.

5. Is there still a $3 fee if I use Autoload?

No, if you set up Autoload at the time you order your card online, the fee will be waived.

6. Is there ever a charge for Youth, Senior or Disabled Clipper cards?

Youth and Senior Clipper cards are always free. The cost remains $3 for a Regional Transit Connection (RTC) card, the special Clipper card, for passengers with qualifying disabilities.

Additional questions?

Please call the Clipper Customer Service Center at 877.878.8883. TDD/TTY: 711 or 800.735.2929

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