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Update

The changes described on this page are now in effect.

Reaffirming the SFMTA’s Commitment to You

Service restoration brochure
View the brochure (PDF)

See also Owl service restoration begins Saturday night

10, 14L and 29 Route customers, see stop change announcement

Effective Saturday, September 4, the San Francisco Municipal Transportation Agency (SFMTA), which operates Muni, will be restoring 61 percent of the service reductions implemented systemwide on May 8.  These restorations were made possible using funds generated from increased SFMTA operating efficiencies with additional one-time funding from the San Francisco County Transportation Authority and the Metropolitan Transportation Commission.  These service restorations were developed using 311 customer feedback along with data and technical analysis conducted during the Transit Effectiveness Project. Immediate customer benefits include:

  • Restoration of Owl service every 30 minutes (108 Owl continues at every 45 minutes as it ran before May 8) beginning Sept. 5
  • Restoration of night end times for all community routes (except 39 Coit) and many local and rapid routes
  • Additional capacity on 13 weekday and three weekend routes
  • Restoration of evening frequency on nine routes

We thank you for your patience and assure you that we will have a plan by December for reinstating the remaining Muni service affected by the May 8 reductions.

A frequent service guide effective Sept. 4 is also provided.

St. Francis Circle Rail Replacement Project

The St. Francis Circle Rail Replacement Project, part of the SFMTA Capital Investment Program initiated to implement various infrastructure and customer-focused improvements, will be completed by September 4. With construction on this vital improvement project ending, Muni rail service on both the K Ingleside and M Ocean View lines will be fully restored to previous service levels enjoyed before construction began on May 17.

Consider the Convenience of Clipper

At this time, Muni customers are urged to acquire the new, reloadable Clipper card as their primary method of fare payment. This secure, easy-to-use “smart” card will soon replace all fare media and is currently accepted on BART, Muni, Golden Gate Transit and Ferry, Caltrain and soon on VTA and SamTrans. For more information on how to acquire a Clipper card, please visit clippercard.com or call Clipper Customer Service at 877.878.8883.

For More Information:

Detailed bus route and rail line information is available at www.sfmta.com. For planning and assistance in other languages, please call 311. Trip planning assistance for Muni and other transit systems in the Bay Area is available by calling 511, or online at www.511.org.

Proof of Payment Can Save You $75

Proof of Payment is required at all times and on all buses, trains, streetcars and cable cars when traveling on the Muni system.  Customers are reminded to have their pass, payment card or transfer good for 90 minutes on hand and available if requested by a Transit Fare Inspector. Customers without valid Proof of Payment are subject to a fine of $75.

Note: Muni vehicles stop only at existing marked Muni stops. Reroutes over streets not normally served by Muni will operate non-stop over those streets. Exceptions to this policy, if any, would be noted above as "temporary stop."

Please call for more information

For effects on traffic, see Traffic Updates or call 311.

telephone311 Free language assistance / 免費語言協助 / Ayuda gratuita con el idioma / Бесплатная помощь переводчиков / Trợ giúp Thông dịch Miễn phí / Assistance linguistique gratuite / 無料の言語支援 / 무료 언어 지원 / Libreng tulong para sa wikang Tagalog / คว“มช่วยเหลือท“งภ“ษ“โดยไม่เส’ยค่าใช้จ่าย

 

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